Shipping & Delivery
After your order is handed to the shipping carrier, delivery is managed by the carrier.Cupffee USA is not responsible for delays, damage, loss, or theft that may occur during transit.
Please double-check your shipping details before placing your order.
Agreement
By placing an order on www.cupffeeusa.com, you confirm that you understand and accept this policy.
Delivery & Return
Cupffee cups are edible food products. To ensure food safety and quality for all customers, all sales are final.
Once an order has been shipped or delivered, we are unable to offer returns, exchanges, refunds, or replacements.
About Product Condition
Because Cupffee cups are biscuit-based, minor cracks, crumbs, or breakage may occur during shipping.This is normal and does not affect the safety or enjoyment of the product.Broken cups can still be enjoyed as edible biscuits or desserts.
For this reason, minor cosmetic damage is not eligible for refunds or replacements.